Store Policies
All custom jewelry is nonrefundable and requires a 50% deposit before the work begins. Full payment upon receipt of custom work will denote the client's complete satisfaction.
Diamond Inspections
We recommend bringing us your diamond jewelry for inspection every 6 months. Our jeweler will inspect the prongs to help prevent any possible damage or loss of your gemstones. This inspection service is free.
Financing
Bijoux offers financing through Wells Fargo Financial.
Appraisals
We are happy to provide you with a free insurance appraisal on your purchase. Appraisals are performed by our Certified Gemologists trained by the Gemological Institute of America (GIA).
Layaway
We offer a 90 day layaway plan for any item you desire. We do require an initial 20% deposit of the total purchase not including tax. The payments thereafter may be made at your convenience in accordance to the terms, but we ask that you make at least 1 payment per month. Alterations & adjustments, such as ring sizing, will be made at balance payoff. Most can be done the same day. Expired layaways will receive an in store credit for monies received.
Returns & Exchanges
Most returns & exchanges are accepted within 30 days of purchase. Certain special orders and altered items may be non-returnable and/or subject to restocking fees.
Gift Certificates
We offer gift certificates in any denomination.