Our Guarantee
We want you to be completely satisfied with your diamond and colored gemstone jewelry. We guarantee our diamond and colored gemstone jewelry purchase as long as 6 month inspections have been performed and documented by our authorized representative.
What we cover:
We will replace, free of charge, any diamond weighing up to .50 ct. or any colored stone weighing up to 1 ct. if it chips or breaks during normal wear. We recommend a jewelry insurance policy for larger stones. In order for your Diamond & Gemstone Guarantee to remain in effect, you must have your diamond and/or gemstone inspected every 6 months and have the inspection documented by our authorized representative. In addition, all necessary repairs must be completed by our jeweler. This guarantee is non-transferable, and does not cover theft, mysterious disappearance, loss or damage other than that incurred in normal wear.
Mounting Guarantee
For twelve months from the date of purchase, we guarantee the mounting for your diamond or colored stone against all defects in material or workmanship. We will repair or replace your mounting without charge if any defects are found during this period. Our diamond and colored gemstones are cut and polished by master craftsmen. Our mountings are created by master jewelers. We guarantee the accurate carat weight of your stone and the gold content of your mounting.
Free Lifetime Cleaning & Inspections
Bring your diamond, colored gemstone and silver jewelry into our store as often as you wish for a free professional cleaning and inspection.
Exchange Policy
If, for any reason, you are not completely satisfied within 30 days of your purchase, we will gladly accept an exchange or instore credit as long as no alterations or sizing has been performed.